"Fantastic customer service from beginning to end! I love how Sam/Pfeiffer kept me informed by text periodically on the status of my Audi. End result is flawless!"
"I had an exceptional experience with Pfeiffer Collision in Rockford. They truly exceeded my expectations in every aspect. Not only did they do a fantastic job on my car, but their expertise in working with high-end vehicles was evident. The attention to detail and the level of craftsmanship they put into the repairs was outstanding. From start to finish, their communication was clear and professional, ensuring I was updated throughout the process. I couldn't be happier with the results and would highly recommend Pfeiffer Collision to anyone seeking top-notch auto repair and restoration, especially for high-end cars. They've earned my full trust and a well-deserved 5-star rating."
"I highly recommend Pfeiffer Collision! They are professional and honest. They did a great job on my vehicle and the work was completed in a timely manner. I also love that its a family owned business."
"Vanessa at Pheiffer collision is amazing, She was my estimator that looked my car over after some dumb kid with a dump truck decided he was going to back into my while pumping fuel, barely over 2500 miles on my car. The shop was great about the estimate, time to get parts and how long the repairs would take! Amazingly they finished a day early than they told me to begin with. It looks just as good as the day I picked it up to bring it home. Hopefully!!! I never have to take it in again for anything, but if by the off chance something happens, I will be taking it back to Pheiffer Collision. I am beyond impressed at the quality of work and communication from the shop. If I could give more than 5 stars I would in a moment."
"The staff at Pfiffer collision do an excellent job. My vehicle was fixed correctly, promptly, and Marie kept me informed the whole way through. From part shipment updates to ordering one last broken piece to make sure my new car was truly new again. Excellent care, excellent team, excellent service. Would not go anywhere else for vehicle collision work. Especially a Rivian!!"
"Very impressed with the process at Pfeiffer. The staff were professional, pleasant, responsive and transparent. My Lucid looked brand new after repair!!"
"Excellent and timely service! Would recommend even for difficult/complicated repair jobs like mine."